We tried a new Mexican place for dinner. It sucked. It's not repeating on me thank goodness; but it was so bland. :yuck:
Mom had the arroz con pollo, dad had the chicken quesadilla and I had the enchilada platter. I couldn't eat the ground beef enchilada, the texture and notebook paper taste were unpalatable. I did manage to eat the bean and shredded chicken enchiladas. Though I had to pour the salsa that came with the chips on it to give it flavor. :irked: Everything was flavorless.
I have never had such a pathetic excuse for a Mexican meal before.
It gets better, the only reason we went to El Tapatio's was because my parents had a coupon for a free dinner for two which they had received from the local senior center.
Before placing our order we showed our waitress the coupon. She went in the back and came back and said the coupon was good for $25 off our meal. At the end of the meal she informed us that the coupon was in fact no good. That it was to be placed in a box for a monthly drawing for a free dinner. That's right our coupon for two free dinners morphed into a $25 discount, then into a raffle ticket for a free dinner. :wtf1:
I was pissed, so was mom, but she is a firm believer in not complaining in a restaurant and never sending back food in case they spit in it or worse.
I looked at her and asked if she planned on coming back? She said, no. I said, then it doesn't matter. :biggrin1: I proceeded to give the manager/cashier a good talking to. I explained that someone had dropped off about 50 of these alleged coupons at the local senior center and they should expect more elderly people to come in. I also explained that many elderly people are on fixed income and they would not welcome the surprise of a $30+ bill when they were expecting to not pay anything. She apologized profusely. I said that the least they could do was to comp us one of the three dinners since the error was theirs and we did show the coupon prior to ordering. She just smiled and said "sorry." That stupid putana. We left, we won't be back, and tomorrow when my parents go to the senior center everyone will hear about what happend.
I'm betting they don't last long. I know times are tough but good customer service is priceless.
Mom had the arroz con pollo, dad had the chicken quesadilla and I had the enchilada platter. I couldn't eat the ground beef enchilada, the texture and notebook paper taste were unpalatable. I did manage to eat the bean and shredded chicken enchiladas. Though I had to pour the salsa that came with the chips on it to give it flavor. :irked: Everything was flavorless.
It gets better, the only reason we went to El Tapatio's was because my parents had a coupon for a free dinner for two which they had received from the local senior center.
Before placing our order we showed our waitress the coupon. She went in the back and came back and said the coupon was good for $25 off our meal. At the end of the meal she informed us that the coupon was in fact no good. That it was to be placed in a box for a monthly drawing for a free dinner. That's right our coupon for two free dinners morphed into a $25 discount, then into a raffle ticket for a free dinner. :wtf1:
I was pissed, so was mom, but she is a firm believer in not complaining in a restaurant and never sending back food in case they spit in it or worse.
I'm betting they don't last long. I know times are tough but good customer service is priceless.