B_Craiggers
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This is second hand information from a friend who worked there; so im not posting it as gospel.
From what I understand, they pre-screen new hires based on looks with F2F interviews. They take digital pics of the most competitive people and send them to Corporate for approval. IIRC a few states and countries have banned this practice...but for the most part, it is still in place. A&F also requires that their staff be in all A&F clothes...head to toe...when on duty.
They're always having questionable hiring practices. From Wikipedia...
In 2004 lawsuit González v. Abercrombie & Fitch, the company was accused of discriminating against ethnic minorities by preferentially offering desirable positions to White American employees.[63] The company agreed to an out-of-court settlement of the class action suit. As part of the settlement terms, Abercrombie and Fitch agreed to pay US$45 million to rejected applicants and affected employees, include more minorities in advertising campaigns, appoint a Vice President of Diversity, hire 25 recruiters to seek minority employees, and discontinue the practice of recruiting employees at primarily white fraternities and sororities.[16][18]
In June 2009, British law student Riam Dean, who had worked at A&F's flagship store in London's Saville Row, took the company to an employment tribunal. Dean, who was born without a left forearm, claimed that although she was initially given special permission to wear clothing that covered her prosthetic limb, she was soon told that her appearance breached the company's "Look Policy" and sent to work in the stock room, out of sight of customers. Dean sued the company for disability discrimination, and sought up to £20,000 in damages.[64] In August 2009, the tribunal ruled the 22-year-old was wrongfully dismissed and unlawfully harassed. She was awarded £8,013 for hurt feelings, loss of earnings, and wrongful dismissal.[65][66]
In a lawsuit filed in September 2009 in U.S. District Court in Tulsa by the Equal Employment Opportunity Commission, 17-year-old Samantha Elauf said she applied for a sales position at the Abercrombie Kids store in the Woodland Hills Mall in June 2008. The teen, who wears a hijab in accordance with her religious beliefs, claims the manager told her the headscarf violates the store's "Look Policy."[67]
In 2010, a Muslim woman working at a Hollister store in San Mateo, California was fired. Before being dismissed, Hani Khan had refused Abercrombie & Fitch's HR representative's demand that she remove her hijab. The representative reportedly stated that the headscarf, which Khan wears for religious reasons, violated the company's "Look Policy". The civil liberties group Council on American-Islamic Relations has stated that the dismissal is a violation of nondiscrimination laws, and filed a complaint with the U.S. Equal Employment Opportunity Commission.[68]