I worked for a "restaurant group" (not a chain...NOT A CHAIN we were always told by management...all the individual restaurants were owned by the same guy) for quite a few years. I remember when I was only a few months in, I was sat with a well-dressed man-woman couple (guy in suit, lady in nice dress). I greeted them and offered them something from the bar, and the gentleman replied "not at the moment, but could you send your manager over?"
I was terrified. I thought I must have done something wrong. I asked my manager Gabrielle to stop by the table, and I hung around behind it listening in.
"Good evening. Christopher asked me to stop by. How are we tonight?"
"Oh, we're great. We just came in. You know, I have to say that I really like the feel of this restaurant, the food is great, love the jazz music playing, but why do you have to go and hire so many f**gots?" [I hate that word when str8 people say it]
Gabrielle paused for a moment, and said "We believe in hiring good people with friendly attitudes and an aim-to-please approach. If you are aren't comfortable with our choice in staff, I'd appreciate it if you left the restaurant. Thank you."
Even all these years later, she still scores big in my book. And I guess it goes to show you that trash in a suit or dress is still trash.