Yesterday morning as I ordered my coffee, the cashier apologized for not knowing my name as she went to write it out on my cup. My first reaction was to give her an incredulous glance and quip "Nobody here has ever known my name" but instead I just smiled and let it go. This morning, the same woman took my order, and still didn't know my name, and that's ok. How many of you are regulars in places you frequent to the extent that the proprietors know your name? I live in an auto-oriented suburban environment that physically discourages a lot of personal interaction beyond speaking into a microphone while ordering in a drive-thru. Walking into a place, be it a dry-cleaner, a bank, a restaurant is uncommon, and when I do walk in - most of the staff are very young and have not yet cultivated skills of customer relations. So how many of you are more than a nameless customer? Personally, I admire people who can connect with others in the midst of the fracus of our daily routine, and wish I lived in a setting that was more intimate and humane. If you are on a first-name basis, how did it happen? Did you strike up friendly conversation, or did they? Has it ever moved to friendship or beyond?