Is it just me that is pissed off with automated answering services??.
Today i telephoned my bank to be met with -
Press 1 if you have an account.
Yes
You now have 6 options !!
6th Option taken.
You now have 5 options
3rd option taken.
You now have 4 options
1st option taken.
Please give your name, 16 digit bank code.
Given all information.
Please give your password to access your information.
Password given.
We will now put you through to an advisor.
All our advisors are currently busy dealing with other clients.
Lousy music plays.
15 minutes later
" Hello this is Mandy, can i have your account number, name, address, password, sort code.
Repeating all above!!!!!!!!!!!!!.
I was wound off the clock and asked her why that stupid automated service had allready taken this information 20 minutes ago and she wanted it all again??
She hung up ! aaaaarrrrgggg
Is it me or are most services like this these days? Where are the proper HUMANS????
Today i telephoned my bank to be met with -
Press 1 if you have an account.
Yes
You now have 6 options !!
6th Option taken.
You now have 5 options
3rd option taken.
You now have 4 options
1st option taken.
Please give your name, 16 digit bank code.
Given all information.
Please give your password to access your information.
Password given.
We will now put you through to an advisor.
All our advisors are currently busy dealing with other clients.
Lousy music plays.
15 minutes later
" Hello this is Mandy, can i have your account number, name, address, password, sort code.
Repeating all above!!!!!!!!!!!!!.
I was wound off the clock and asked her why that stupid automated service had allready taken this information 20 minutes ago and she wanted it all again??
She hung up ! aaaaarrrrgggg
Is it me or are most services like this these days? Where are the proper HUMANS????