Bug... Email Notifications Keep Happening Even After Turning Emails Off... Bug FIXED

LPSG Support

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Bug... Email notifications keep emailing you even if you turn off emails.

This is a weird bug that I only just discovered how to fix now.
You have to click Forums / Watched Threads and then Disable Email Notifications.

Screenshot 2021-12-25 at 14.00.28.png
 
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ballantyne

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Bug... Email notifications keep emailing you even if you turn off emails.

This is a weird bug that I only just discovered how to fix now.
You have to click Forums / Watched Threads and then Disable Email Notifications.

View attachment 59353731
I've been having this same problem. Disabled notifications through account settings, and then following the link in the notification emails, and then following these directions. It didn't work and I just got another unwanted email notification.

Admins/techs plz help
 

Squirrel1

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I've been having this same problem. Disabled notifications through account settings, and then following the link in the notification emails, and then following these directions. It didn't work and I just got another unwanted email notification.

Admins/techs plz help
Did you do this part?


47385B0E-F101-4856-BBB8-047A24F71B43.jpeg
 

ballantyne

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I did this yes thanks.

Can you email me support@lpsg.com the email you received?
Was it for a group or thread?
I'll email it. Good point. It's always been for groups. I can't find in "Groups" where to disable email notifications. When I follow the link in the email - to "Stop receiving these emails" - it gives the option to (1) Stop email notifications from all groups, or (2) Stop all emails from LPSG. I've tried both options and I keep getting group emails.
 

LPSG Support

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I did this yes thanks.


I'll email it. Good point. It's always been for groups. I can't find in "Groups" where to disable email notifications. When I follow the link in the email - to "Stop receiving these emails" - it gives the option to (1) Stop email notifications from all groups, or (2) Stop all emails from LPSG. I've tried both options and I keep getting group emails.
This helps a ton. We will research this