Chat won’t load

[deleted385913]

The chat box isn’t loading?

 

[deleted385913]

Just on chrome

 

[Squirrel1]

Just checked and it’s working.

 

[Horncastle]

Just writing to let you know the (old) chat is broken: it takes ages to load or won't load at all.

 

[JF]

@LPSG Support Chat is virtually unusable today - takes an age to load, VERY laggy, rooms don't load etc. Issue is with the chat hosting platform - multiple users experiencing the same issues, cookies / browser cache clearing make no difference.

 

[Squirrel1]

We are looking into this.

 

[WindmillWilly]

It's tells me I do not have permission or an error occurred.
I have tried multiple devices and multiple browsers on 2 different connections

 

[Squirrel1]

I just got on now. I couldn’t before. Give it a try.

 

[JF]

Still performing poorly - takes multiple attempts to get it, and navigation / message lags.

 

[Squirrel1]

Still performing poorly - takes multiple attempts to get it, and navigation / message lags.

@LPSG Simon will be checking with the developers.

 

[Horncastle]

Now the chat tells me I've been banned from one of the groups. The thing is I don't chat there at all, so there's no way I could have offended someone.

 

[Squirrel1]

Now the chat tells me I've been banned from one of the groups. The thing is I don't chat there at all, so there's no way I could have offended someone.

Which group?

 

[JF]

Just had the same happen to me - while in LPSG General Chat the following popped up. I'm not able to re-join that group chat.

 

[Squirrel1]

Just had the same happen to me - while in LPSG General Chat the following popped up. I'm not able to re-join that group chat.

View attachment 78340141

I unbanned you.

 

[deleted966731]

Chat won't load for me either (using Safari).

 

[Squirrel1]

Chat won't load for me either (using Safari).

Please delete your browser history and try again. If you have no luck, try a different browser. I just checked and I could get on.

 

[17264491]

It was acting up today for me too, but I see they did an update on the Forum. Hopefully that helped, it seems to be running faster now, but the sound notification isn't working again.

 

[JF]

Still performing poorly - takes multiple attempts to get it, and navigation / message lags.

Same issues again today - multiple people mentioning it once they are actually able to get in to chat.

 

[smfit30]

Im getting two chat room icons now? one is a "beta"?

 

[Squirrel1]

Im getting two chat room icons now? one is a "beta"? View attachment 80573061

Testing