Just recently I took my old laptop in to finally get it repair, ''a new keyboard was installed''. After returning home with it, I went to update my Kaspersky, in doing so it says that a version of Ad-Ware is installed and will have to be deleted before it can completely be installed. Simple enough you think. Ha! OK, here the problem. I went to the control panel > add or remove programs > Ad - Ware. Click remove and this pops up. see1pic. I have try the alternate paths given nothing has worked. I have also tried to reload the Ad-Ware hoping it would locate the original version all ready installed and attacked to it, so it could then be deleted. In doing so I receive this. see 2pic. After clicking yes to remove I receive this see 3pic. OK, I have worked on this problem all day today. I give up. :aargh4: If any of you have any ideas on what to do I would appreciate your help. Oh, and I have used search to locate the file, it says its unable to locate it. WTF?