Frequently Asked Questions... (delete Account, Cancel Membership, Username Change)

LPSG Support

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Here is a list of Frequently Asked Questions. If you have any others feel free to add to the list.

Most popular support questions...

- How do I become a Platinum Gold Member?
To become a gold member visit our upgrade page Account upgrades
We have three options.
  • Monthly for $29.99
  • Every 6 months for $99.99
- Do Gold Members see Ads?
No. As soon as you become a gold member all ads disappear.

- What is the status of my Platinum Gold Membership? When does it expire? -
You can check on the status of your Platinum Gold Membership anytime by going to Account upgrades

- Want to Cancel Your Gold Membership? -
You can instantly cancel your Gold Membership subscription at Account upgrades

- Want To Delete Your LPSG Account? -
You can request account deletion at Delete Account | LPSG Important note this can not be undone. Once we process your deletion request all of your data will be removed. Your username is renamed to a random number and your posts and photos remain. If you'd like your photos removed you must delete them yourself.
PLEASE NOTE Platinum Gold Members can Not DELETE their account. They must first cancel it here....Cancel Gold Membership

- Want To Change Your Username? -

Right now we only allow Gold Members to change their username. If you are a gold member and would like to change your username simply follow the instructions in this link:
FAQ - Name Change

- Have an Issue or Question about your Gold Membership?
You can simply send me a msg and I'll help you out with it or feel free to post it here or in our support forum Support Center

- I Paid for Gold Membership but it isn't showing up. How long does it take?
Gold membership should be instantly upgraded after you pay (at most 2 to 3 minutes). If it isn't please contact us (either here, support forum or direct message) and we will sort it out for you. Sometimes it doesn't upgrade automatically and we have to manually upgrade you.

- I Tried to Upgrade to Gold Membership but I'm getting a 690 Membership Exists Error?
Hi. This means you may already have an active Gold Membership. Contact us and we will look into the situation for you.

- Someone posted content of me without my permission. What can I do?
We take this very seriously. Please fill out a DMCA request and we will handle this immediately. DMCA Notice & Takedown Policy and Procedures | LPSG

- How Can I become a "Verified" User?
All of the details to become verified are here: Verification Instructions


Other questions we get....

- Will my Gold Membership automatically renew?
Yes. All of our memberships automatically renew until they are canceled.

- What will my Gold Membership show up as on my Credit Card Statement?
The Gold Membership charges show up as Unit4Media or Grizzly Empire. These are our two billing companies.

- Videos are not playing for me. How come?
All videos should work. Please see if the videos in my album work for you https://www.lpsg.com/gallery/videos/test-video.1538016/
The most common reason videos don't work is if you click "Most Liked Posts" first. Right now this is a known bug that we are trying to correct.

- Am I allowed to post asking someone to Bait or Cat Fish someone for me?
No. Baiting and cat fishing is against our terms. We don't want to encourage that behavior.

- What content am I allowed to post?
You should only post content you are the owner of or content you've received permission from the owner to post.

- I received a WARNING. What does that mean?
I've detailed our warning system here...
Lpsg Warning System Explained......
and
Warning Points Now Viewable!!!!
If you have any questions feel free to ask us.

- I disagree with a Warning I was issued. What can I do?
You can contact us or post in our support forum and we can review it for you.

- I have a question or support issue. What do i do?
You can go to our Support forum and post there. It is private and only you and the moderators can see what you post. Support Center

- Where can I find the Terms and rules of the site?
Right here... Terms of Service and Rules

- Who Owns LPSG? -
I do. Here is a little bit about me. Come Meet The New Lpsg Owner...
The most important thing about me is I care about each and every one of you. Since I took over I've been working every day (and long hours) to make this a more enjoyable place. I want every visit to LPSG to be enjoyable for you and for you to leave the site happier.


- Known Bug/Issue
If you click "most liked posts" on a thread and try to view a video it won't work. We are working to fix this.
 
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LPSG Support

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What are the benefits of a gold membership?
Excellent Question! I have to add to this to the list.

The Benefits of a Gold Membership
- Banner Free
- Unlimited Viewing of Photos, Videos, and Messages.
- Username change
 
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LaFemme

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How do you delete uploaded photos
If the photo is in an album, go to the album and click on the photo you want to delete. At the top you should see ‘edit’, click on that that and choose ‘delete’.

If the photo is in a group, the group owner has to delete the photo. If the group owner is no longer active, you will have to message @Mr. LPSG.

If the photo is in a post, and you are outside the editing window, click ‘report’ and one of the mods will be happy to delete the photo for you.

I think that covers it all. :)
 

LaFemme

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What do the little coloured boxes on our profiles signify?
If you’re referring to what I think you’re referring to:
Gold = gold member
Silver = platinum (paid member)
Green = verified member
Red = awaiting email confirmation
Dark green = staff member
Blue = moderator

If you’re on a phone, they appear as boxes, while on a full screen, they appear as banners under your avatar with the text on them.
 

lambbeforetime221

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Hi,

The post you are replying to is 4 years old. We have done a lot to the site since then. If you want to remove one of your own posts, you can now use the report button and select the 'my own post' option. There are some conditions, but we are pretty reasonable about it (see below).


LPSG is a discussion board. The architecture of sites like us functions somewhat differently than more contemporary social platforms. Regarding this: One of these differences is that what is posted or written on the site is treated a lot more like an archive. We have a rule resulting from this that posts or threads that have replies to them do not qualify for deletion unless there is an extenuating circumstance. The reason for this is because other members who participate in the discussion have their discussions affected by this because everything that comes after a removed post in a reply chain also has to be pruned out, and it's not fair to the other members. There is a small time limit to go back and edit something however, and a longer one for Gold members.



I agree, and we'll be looking at the best function for this coming up.



We have been talking about this for a while. It can be complicated. There are a few technical limitations like there not being a notification class for replies as opposed to one for anything in the whole thread. The other is creating a UI that makes sense. When we looked at this before, the consensus was that it should NOT look like reddit, with it's long lines, and indented branches.

I like your idea that a bit of a mini-sort tool to at least organize reply chains into one single branch could be a great thing. Consider again through, that replies to replies that branch out from the main one could make this exceptionally hard to create.

They all sound like simple no-brainers, but there is actually a lot of complexity that informs these things, as well as some fundamental and pretty tectonic ways the site functions which give us limitations we have to live with.
Simon, you are very good at your job. I came onto this thread very heated and kind of aggressive and I apologize for that. I truly didn't understand the scope of what you guys do and how many tiny decisions affect the entire layout of the website. I really do love the site and I hope I didn't come off too negatively. And thinking about it like an archive made it click in my researcher's brain that it was preserving a moment in time where that post was felt and responded to. Everything you said in your response made sense and I sadly have to admit that I am a reddit boy and that may have factored into some of my thoughts about the layout. But thank you for responding in such a nice and informative way to my clear ignorance haha. That is great customer service and just people skills in general.
 

LaFemme

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I am a little confused kn the copyright infringement rule on this group tbh. Since people are posting copyright content.
There is a lot of rule breaking content posted on this site - not just copyrighted material. But no mods or admins have Minority Report skills - there’s no way to prevent future crimes from happening.

Even word filters are mostly ineffective. For example, mentioning Telegram is against the rules. But do you know how many ways we see members try to get around this rule? It’s pretty funny seeing how many ways people think they’re fooling the ‘filter’. Well, here’s a secret - there’s no filter. Other members are doing the reporting. Saying, “the group that must not be named” still means Telegram to the reporting member and the mod.

The telegram rule is a fairly innocuous rule. It’s in place to protect members from getting scammed. Every rule has a reason for its existence. There are other rules far more critical to the operation of this site that could affect operation. But regardless of the existing rules, the site relies on reporting. Reporting actually keeps the site running. If nothing got reported, the site would cease to exist.

Tl;dr. It’s impossible for every post to be pre approved and every photo checked for copyright before posting. That’s why you see stuff that breaks the rules. So report.
 

LPSG Simon

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On the SFW avatars:

While this is a historical rule, it also supports our SFW mode feature that allows people to view the site without pictures or videos.

The setting for this is two-tiered in that people can view the site in SFW mode with avatars, which make conversations in threads reasonably easier to follow, or they can turn those off as well and have a mostly-text driven experience. I would not want to take avatars out of the Gold experience, so they'll stay SFW.

SFW mode is also a Gold feature, so people using it would not be seeing banners anyway.

Plus, like @LaFemme said, it allows people who use the forum to converse instead of looking at porn first an opportunity to do so without a lot of gonzo content popping up from the sidelines. We're more than just porn.
 

Throater

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I want to start posting pics/vids of myself but I can't figure out how to. I'm a total amatuer lol.
So i go to the front page and click on 'What's on your mind" and it gives the option to insert an album or insert a pic/vid but no matter what I do, nothing happens when I click those.
Am i doing something wrong? I'm very confused.
 

Big_a_20

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It’s a way to bring the thread to the top of the list. It’s considered poor netiquette and irritates people to no end.
Bump .... lol jk but yeah it’s annoying as fuck especially when you scroll through a whole page that is filled with bumps ... some people don’t realize that liking a post does the same thing
 

LaFemme

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Hi. This is a known issue that we haven't yet been able to fix.

If you try on mobile to post a new thread here it will not work
img_fdaec4bfb7c1-1-jpeg.9771241



Instead, you have to go to the forum and click here to start a new thread.
img_286654b63f4f-1-jpeg.9771251