So 06/12/13 was day 12 past due for my electric bill. Yep my fault, just never got around to paying it. But I mean, I figured "ah well just pay a late fee no biggie"
WRONG. Set on my way to the bank to make a deposit around 09:00, on the way called and made the payment for electric. Went and got my hair cut, having a decent day getting ready for vacation.
Around 2 O' clock the wife comes in, "PECO is outside!". I casually go outside to see whats going on, and this big burly dude is at my meter. I said "hey, what's going on?". He replies "your being shut off". Now I am completely stunned. I am rarely late on the bill and never more than 10-15 days when I am. I said to him, "The bill is paid!". He says, "that's not my job, I have an order to shut it off". So the wife convinces him to call and confirm the bill has been paid. He calls. It's paid. Still, electric is turned off.
We never received a shutoff notice, phone call, or even a past due notice! I paid the bill BEFORE the man came to cut it, and he even CONFIRMED it! I paid the bill, and the late fee PRIOR to any idea I was endanger of losing power.... then I had to pay a reconnect fee!!!!
Now I am facing 72 hours without power. Paid.
I will certainly never again be late with the power bill, but I mean come on!
I always pay. And they should be happy if I'm a few days late because they get the fee!
It's very aggravating. Had I received a shutoff notice it would have been paid that day.
They 'said' they did send a 10 day notice. If so they would have sent it 2 days after it was due!
They are the monopoly here, I have no other options for company choice so this is where I'm venting.
Thanks for listening :wink:
WRONG. Set on my way to the bank to make a deposit around 09:00, on the way called and made the payment for electric. Went and got my hair cut, having a decent day getting ready for vacation.
Around 2 O' clock the wife comes in, "PECO is outside!". I casually go outside to see whats going on, and this big burly dude is at my meter. I said "hey, what's going on?". He replies "your being shut off". Now I am completely stunned. I am rarely late on the bill and never more than 10-15 days when I am. I said to him, "The bill is paid!". He says, "that's not my job, I have an order to shut it off". So the wife convinces him to call and confirm the bill has been paid. He calls. It's paid. Still, electric is turned off.
We never received a shutoff notice, phone call, or even a past due notice! I paid the bill BEFORE the man came to cut it, and he even CONFIRMED it! I paid the bill, and the late fee PRIOR to any idea I was endanger of losing power.... then I had to pay a reconnect fee!!!!
Now I am facing 72 hours without power. Paid.
I will certainly never again be late with the power bill, but I mean come on!
I always pay. And they should be happy if I'm a few days late because they get the fee!
It's very aggravating. Had I received a shutoff notice it would have been paid that day.
They 'said' they did send a 10 day notice. If so they would have sent it 2 days after it was due!
They are the monopoly here, I have no other options for company choice so this is where I'm venting.
Thanks for listening :wink: