Hmm, your problem is that program itself. As I said, sometimes the "antivirus programs" are actually spyware in disguise. You need to hit "CTRL + ALT + DEL" and check all the programs that are running. If the program is sending the adds it'self, it may be opened in the panel, just simply [ Right click it - Properties - Open file location- and uninstall it] Or go to [ Control Panel "in your start up menu" - Programs "if using vista like me, you will need to hit Control panel home and it will be there" - Uninstall a program] But yeah, if that doesn't fix it, use that "Startup control panel program" I mentioned in previous posts and that should do it.