I went OFF on a customer yesterday NIGHT.." As some of you know I live in Hawaii with the Hubby. I am out of the Navy and he is still in. I work at a fastfood place on base. I deal with some nice, crazy, wild, rude, happy, mean and ALL other types like one does in that kind of job. But, like I said it is on a Navy base......" The customers CAN'T just show their ASS like they do in town..." Well, anyways I worked customer service before the Navy and now that I am out of active duty ( well..almost.. they still have me until Nov 07 ) Anyways, I have reg CRAZY customers and I know how to deal with them NO problem. Hell, I worked in the POST OFFICE for 8 years in the Navy.:biggrin1: Well, I had one of my reg RUDE ones last night.." I was on Drive through ( the area the other workers REALLY HATE.) You get the WORSE of the customers their...." But, anyways we were cleaning up at that time like we always do.." So, I tell the girl to pull up. Because, I wanted her to.." Plus, they always CHANGE their order .." SO why even tell me through the head phones...in the damn first place... ha ha!!!!! So, she pulls up and MY GOSH it is one of my RUDE ones......... .." I was about to repeat her order like I always do and the girl goes..." Listen to ME !!! Then says her order..." I am like um......ok.........." So, I repaet it back and she is throwing out MAJOR attitude!!!!!!! I am like ok..." I want to RIP off the freaks head, but I have a job to do.." So, I get her order and look at my screen to make sure she has the right items.." I told her that we don't have corn.." She wanted two.." But, one of the people found some hiding in the hot box. We keep food in a small Hot area.." I did not know it was their.." But, anyways.." I asked her does she want the corn instead of the other side item. Because she picked that after not getting the corn.." Also, she already paid for the food. so, I could not add it on the first order.." She shoots out her rude attitude..." NO, I also want the corn. So, I ring it up. She was like I should get three since I had to wait......." I was like UGGGGGGG..." But, I said, no ma'am I can not do that.." She was really pissing me off!!!! ALSO, SHE IS A UNDER ME IN RANK......." SHE IS ON A NAVY BASE......" SHE WAS REALLY BEYOND THE RUDE POINT............" SHE WAS JUST BEING A BITCH........ It is one thing being rude, but come on. Every single time she comes to the place??.." Not once has she ever spoke to me in a nice manner.." REALLY.." Even my most rudest ones say thank you every now and then and end up happy. This gal was trying to treat me like I was under her boot........." I gave her the food.." But, she kept on coming with the TUDE!!!!!!!!! I was wanting to pull this gal out of her car and BEAT her down!!!!!!!! So, I looked her straight in the eye and told her, you know what..??? I am a Petty Officer!!! So, please stop being so rude............." That is uncalled for ..." You know what that seaman told me?!?!?! SO, I don't care !!! Oh, no she did'nt go their......" I went down her DAMN throat for that one......." SHE WENT TOO FAR, WHEN SHE TOLD ME SO, I DON'T CARE!!!!!!!!!!!! I was PISSED AND GAVE IT TO HER SMART ASS....... Like, I said, I work on a NAVY Base.." I am still in the Navy MYSELF. But, that seaman had it coming.." But, I did not plan for this what so ever.." I was so angry after she left my BELLY hurt for a hour.." I had to PRAY to calm myself down. I took other customers after her.." But, I am nice and friendly with just about all of my customers and people I work with. I was just so ANGRY!!!! I am better now.." But, dang..." She needs to work on her attitude and how she treats people when she is OFF of her job..." I wonder if she does that OUT in town?? HOW MUCH IS TOO FAR IN YOUR BOOK? HOW MUCH HAVE YOU TAKEN FROM A RUDE CUSTOMER AT WORK..." WHAT DID YOU DO ABOUT IT?