That's encouraging. Savvy contacts in social services are a valuable resource.
Curiously enough, my wife and I got our best advice and the most honesty from the State of Oregon social services workers we dealt with. Yup, those underpaid and overworked state employees served as our best friends through the process. They didn't try to sugarcoat situations or mislead us. They didn't push hidden agendas or charge fees-for-service.
They just helped get kids adopted.
This has been my experience as well. My son is autistic so he's been in the state system since he was a toddler getting various services, being followed by a caseworker, etc. People within that department also work with the adoption and foster system, and they have recommended agencies they like, etc.
I, too, have been very impressed with both the state system and the public school system in my area in terms of dealing with children with special needs. As you say, it's the overworked, underfunded, and underpaid that we've had the most success with. Private insurance/schools/etc. not so much.
Thanks. For all my gripes, it did end successfully for us. Its just that my heart still goes out to those who the system ran roughshod over.
One of the reasons we're waiting is because I am absolutely not ready to deal with all the bureaucracy and hassle right now. Through my son's therapy I've met a lot of parents with adopted children who have had similar stories about domestic adoption and eventually went foreign. On the other hand, I've met these parents because of the developmental issues that a lot of foreign adoptees seem to have. With that said, I am pretty good at navigating the system for services now, so it might not be all that bad.
I'm so glad it worked out for you in the end. I wish it were an easier system.