After two days, I finally was successful at hooking up a wireless router in my house. They claim it is so easy and you'll be good to go in seconds. lies. I called tech support and they helped me work through it. None of what I had to do was mentioned in the setup disk. And the nice man I got from India was very hard to understand at times. I don't mean that to sound like a bigot, but we had communication issues. I had to say "what" and "could you repeat that" many times while we were working on this.