I know alot of people that have never been in the service industry, this is kinda of a share for a laugh for those who are and a wise up to those who aren't.
Twice in the past couple of days I have seen customers (one at my bar and one at a gas station) go in to histrarics over... well it's hard to come up with a name for it, so I'll tell both stories...
Monday, I stop to get a Moutian Dew at this gas station. The unlucky guy behind the counter had the pleasure of not only working Labor Day but also having the ENTIRE computer system crash... thus shutting down cash registers, credit card system, and unfortunatly the pumps themselves. Of course being Labor Day you can bet the help desk was on a skeleton crew... this kid what shit out of luck. But hell I bartend, I had cash, hell I didn't care about the change... let the kid have a tip. But while I'm cashing out I witness this exchange between the kid and this lady...
"I need gas on pump one."
"I'm sorry maam, our entire computer system went down. The pumps aren't working."
"What do you mean your pumps aren't working? This is a gas station."
"Maam I'm sorry, there is nothing I can do."
"What am I am I supposed to do? I'm on E!!!"
"Maam I'm sorry..."
"I'm on E, this in unbelievable." and thus exits."
I wanted to smack her...
NOW just minutes ago, at the bar I work at... this lady comes in and asks for fish and chips. She used to come in all the time, and always get fish and chips, but unfortunatly due to the area the bar is located basicly being a urban shooting zone lunch business has dropped off to almost non-existant, the boss cut back the menu to the basics we sold and one of those cuts was the fish. So when I tell her we don't have it any more, I preceed to get the evil eye and a verbal tounge lashing. So course I was wanting to say "If you would have stopped in a little more often than 5 months ago... we might still have it." BUT alas I said "Sorry... we had to throw the last batch out."
The basic point... It really seems to me that ALOT of people need to stop thinking the world revolves around them, having to get back in your car and hit the gas station right across the street in not a personal crisis. And really stop pissing on the little people. Smile a little more to the clerk at the grocery, maybe ask how their doing today, next person that serves you food try calling them by their name, and the next good drink you get mixed tip a little extra.
You think your getting bad attitude cause "I'm" having a bad day... truthfully there are only so many times in a given day one can take the way service people get treated before it shows. Not me really I smile regardless. I'll just joke about it after you leave.
And it just happened that the two recent incindents we're women... I can prolly think of a hunderd thousand incidents when I was managing a video game store that men freaked out. "You can't be out of Madden! It just came out." and half the time they we're reakin' of weed.
Twice in the past couple of days I have seen customers (one at my bar and one at a gas station) go in to histrarics over... well it's hard to come up with a name for it, so I'll tell both stories...
Monday, I stop to get a Moutian Dew at this gas station. The unlucky guy behind the counter had the pleasure of not only working Labor Day but also having the ENTIRE computer system crash... thus shutting down cash registers, credit card system, and unfortunatly the pumps themselves. Of course being Labor Day you can bet the help desk was on a skeleton crew... this kid what shit out of luck. But hell I bartend, I had cash, hell I didn't care about the change... let the kid have a tip. But while I'm cashing out I witness this exchange between the kid and this lady...
"I need gas on pump one."
"I'm sorry maam, our entire computer system went down. The pumps aren't working."
"What do you mean your pumps aren't working? This is a gas station."
"Maam I'm sorry, there is nothing I can do."
"What am I am I supposed to do? I'm on E!!!"
"Maam I'm sorry..."
"I'm on E, this in unbelievable." and thus exits."
I wanted to smack her...
NOW just minutes ago, at the bar I work at... this lady comes in and asks for fish and chips. She used to come in all the time, and always get fish and chips, but unfortunatly due to the area the bar is located basicly being a urban shooting zone lunch business has dropped off to almost non-existant, the boss cut back the menu to the basics we sold and one of those cuts was the fish. So when I tell her we don't have it any more, I preceed to get the evil eye and a verbal tounge lashing. So course I was wanting to say "If you would have stopped in a little more often than 5 months ago... we might still have it." BUT alas I said "Sorry... we had to throw the last batch out."
The basic point... It really seems to me that ALOT of people need to stop thinking the world revolves around them, having to get back in your car and hit the gas station right across the street in not a personal crisis. And really stop pissing on the little people. Smile a little more to the clerk at the grocery, maybe ask how their doing today, next person that serves you food try calling them by their name, and the next good drink you get mixed tip a little extra.
You think your getting bad attitude cause "I'm" having a bad day... truthfully there are only so many times in a given day one can take the way service people get treated before it shows. Not me really I smile regardless. I'll just joke about it after you leave.
And it just happened that the two recent incindents we're women... I can prolly think of a hunderd thousand incidents when I was managing a video game store that men freaked out. "You can't be out of Madden! It just came out." and half the time they we're reakin' of weed.