i haven't eaten much fast food in ages...probably 15 years...but my one vice, the only fast food i ever still have, is about once a month i pop in to McDonald's to grab a Large french fries.
i used to love them and still do...they were crispy and delicious etc...
except all the most recent times i have done this, over the last few years, the fries tend to be a bit soggier, and what really makes me mad, is when they do not give you what you have asked for...
when you ask for a McDonald's fries, you should receive something that looks similar, but obviously, not exactly like this posed "glamor shot" from advertising...
http://www.gameguru.in/images/mcdonalds-fries-1.jpg
but as happens more and more, whether it is a function of simply lazy staff or franchise policy, you see them bring you your tasty large fries, only to notice, that the fries are barely peaking for dip in the middle of the carton...which is *INFURIATING*...
the carton should be filled so that fries are brimming out well over the top, obviously not necessarily neatly, but it is the *QUANTITY* that is important...
i finally, the other day got so upset by this, that i asked them to take it back and get me a real "Large fries".
I *HATE* complaining in restaurants and such...i do not do it unless something is so egregious, and even then i am apologetic about it...
so i nicely said to the checkout lady, "could you please take that one back or fill it up properly?" she said "what is wrong with it?" when i realized she was serious, i said "well, it is literally only half full of fries"...i motioned to the picture on the menu above the counter and said "my order should look similar to that"....(at this point, i felt like the Michael Douglas character in "Falling Down", who looks at his crummy hamburger and then looks at the glamor shot on the ad in the fast food joint he is in)
She said..."well it looks pretty similar...the fries just aren't sticking out like that"...so i said..."well, that is the point...it is only half full, of seemingly smooshed together fries and half cut fries, because obviously the full size fries would be sticking out the top if they were not chopped in half in the french fry holding basin, and then smooshed in to the bottom of the carton...mcDonalds fries are advertised to look something akin to that" (pointing to the ad)...this looks like a half empty carton...
she said "well you are going to have to take that up with the manager"
i was rather surprised, as one would think even the cashier would realize the difference, and correct the problem...but obviously this is endemic...so i asked her nicely to call the manager...
a minute later the manager came out, as i was standing to the side so as not to impede the others who were on line, which was not long and the place was not crowded...
i explained the situation to her, she was very nice and i explained that i loved mcdonalds fries, and simply wanted a hot, properly filled up large fries since that is what i paid for...she was very nice, waited for the next batch of fries, and filled mine first, full of crispy fries, jammed well over the top of the carton.
problem solved...however, this is obviously a rather regular occurrence, and i watched several orders filled while i waited and most were receiving similar fry orders to my initial one, and not really saying anything, as if they had just learned to expect this total lack of quality control etc.
what was even more upsetting, was that none of the cashiers or other people that fill the orders, seemed in the least bit concerned about making sure that the fry orders were made as close to properly as possible...this was not rocket science, and it did not take much effort to do it right...yet they all seemed to totally ignore this as they distributed order after order of fries...
what really sent me through the roof though secretly, was when i asked, as i have for decades and received 1 little thing of sweet n sour sauce and 1 little thing of BBQ sauce (that comes with the mcnuggets, but i like them with my fries) the cashier said "they are 16 cents each...how many would you like?", i was taken aback, as i had never been charged before...i really did not see why you can get 8 packs of ketchup free, but you cannot any longer get 1 little container of BBQ sauce instead...i don't use the ketchup, so what the hell is the difference? what they save in ketchups with me, is far less than i get with 1 or even 2 sauces...
this makes me very angry
rant over
i used to love them and still do...they were crispy and delicious etc...
except all the most recent times i have done this, over the last few years, the fries tend to be a bit soggier, and what really makes me mad, is when they do not give you what you have asked for...
when you ask for a McDonald's fries, you should receive something that looks similar, but obviously, not exactly like this posed "glamor shot" from advertising...
http://www.gameguru.in/images/mcdonalds-fries-1.jpg
but as happens more and more, whether it is a function of simply lazy staff or franchise policy, you see them bring you your tasty large fries, only to notice, that the fries are barely peaking for dip in the middle of the carton...which is *INFURIATING*...
the carton should be filled so that fries are brimming out well over the top, obviously not necessarily neatly, but it is the *QUANTITY* that is important...
i finally, the other day got so upset by this, that i asked them to take it back and get me a real "Large fries".
I *HATE* complaining in restaurants and such...i do not do it unless something is so egregious, and even then i am apologetic about it...
so i nicely said to the checkout lady, "could you please take that one back or fill it up properly?" she said "what is wrong with it?" when i realized she was serious, i said "well, it is literally only half full of fries"...i motioned to the picture on the menu above the counter and said "my order should look similar to that"....(at this point, i felt like the Michael Douglas character in "Falling Down", who looks at his crummy hamburger and then looks at the glamor shot on the ad in the fast food joint he is in)
She said..."well it looks pretty similar...the fries just aren't sticking out like that"...so i said..."well, that is the point...it is only half full, of seemingly smooshed together fries and half cut fries, because obviously the full size fries would be sticking out the top if they were not chopped in half in the french fry holding basin, and then smooshed in to the bottom of the carton...mcDonalds fries are advertised to look something akin to that" (pointing to the ad)...this looks like a half empty carton...
she said "well you are going to have to take that up with the manager"
i was rather surprised, as one would think even the cashier would realize the difference, and correct the problem...but obviously this is endemic...so i asked her nicely to call the manager...
a minute later the manager came out, as i was standing to the side so as not to impede the others who were on line, which was not long and the place was not crowded...
i explained the situation to her, she was very nice and i explained that i loved mcdonalds fries, and simply wanted a hot, properly filled up large fries since that is what i paid for...she was very nice, waited for the next batch of fries, and filled mine first, full of crispy fries, jammed well over the top of the carton.
problem solved...however, this is obviously a rather regular occurrence, and i watched several orders filled while i waited and most were receiving similar fry orders to my initial one, and not really saying anything, as if they had just learned to expect this total lack of quality control etc.
what was even more upsetting, was that none of the cashiers or other people that fill the orders, seemed in the least bit concerned about making sure that the fry orders were made as close to properly as possible...this was not rocket science, and it did not take much effort to do it right...yet they all seemed to totally ignore this as they distributed order after order of fries...
what really sent me through the roof though secretly, was when i asked, as i have for decades and received 1 little thing of sweet n sour sauce and 1 little thing of BBQ sauce (that comes with the mcnuggets, but i like them with my fries) the cashier said "they are 16 cents each...how many would you like?", i was taken aback, as i had never been charged before...i really did not see why you can get 8 packs of ketchup free, but you cannot any longer get 1 little container of BBQ sauce instead...i don't use the ketchup, so what the hell is the difference? what they save in ketchups with me, is far less than i get with 1 or even 2 sauces...
this makes me very angry
rant over