This is a rant, since I am on hold. I hate it when I am on hold because a company's website can't do what I need, and they continually hawk that I COULD go to the website to do things! You fuckers, I already checked there. I dug through your Byzantine layers to dig out your decrepit phone number because some things i CANNOT do on your dumb site. Argh!!! It's simple! Just go to uverse.ass.com. ARGH... It drives me mental. We all know the internet is there. You don't have to remind us like it's 2002.