"Hello Rico, sorry to cut you off and put you on hold, we have a call waiting for Mr Johnson, its Numbers123, sorry you have been placed temporarily on hold, please hold, Madonna singles will now play, you are being charged peak rate for this call"
"Hello Mr Numbers, sorry you have been on hold, you are now number one in the queue, just putting you through to Mr Johnson caller,"
"Hello Rico, sorry you have been on hold, we are just patching you into the conference call with Mr Johnson and Mr Numbers, please press XX1463 on your phone now to connect your call, thank you Rico, you are now connected...."
:biggrin1: