They seem to work slowly on purpose to annoy people. They are always understaffed too. Now to make matters worse they accept passport applications that seems to take 30 minutes per transaction or more. I went to a post office today in a city of over 100,000 people. 3 workers were serving the people. There were only 4 people in line when I got on line. One person was at the window doing God knows what. The other person had delivery problems because she had moved 3 or 4 time so she needed a Supervisor. So while the supervisor is talking to her, instead of moving to another kiosk, so that the postal worker can help another person, they stay there. Then the worker leaves and goes to the back. I still have 4 people in front of me and now 3 people behind me. A lady walks behind the second man on line and says that she was already there on line. I wasn't noticing who was there or not, but he told her that she was not there before. So finally she moved to the end of the line. It is amazing what lack of shame some people have to try and get over on people. Is this just a problem in my area, or does it happen in yours too? Also curious about how it works in other countries.