Hi. So I sent this form off and have an email off the company dated 7th September saying they received the form and it was in process, which can take up to 30 days on busy periods. I had no response after that. I emailed them on 6th October asking what the status of the RMA was, no response. I emailed them again yesterday (both times with my RMA number and RMA in the subject heading). Still no response. Do they tell you when they pay it in? It may have sneaked in but I doubt it, I got a bank statement last week and I didn't have the £40 paid in. This is my first RMA :redface: What to do?