I have Windows Vista running on my Compaq Presario Notebook. I bought this laptop back in August, but did not get a service warranty on it because I couldn't afford it. I called Compaq about this issue I am about to explain, and they were pretty much no help. I was on the phone with them for an hour, and was able to at least narrow down what was NOT wrong with the computer. So here's the deal, anyway. Out the blue, several days ago, I got the BSOD (Blue screen of death) and my computer rebooted. The blue screen had lots of info for me, and I wrote some of it down. At the top, it said "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and then it said "STOP 0x000000D1". Um... it also said something about "fwpkclnt.sys - address 8A4B91F2 base at 8A4B5000, Date Stamp 4549b2f6". At the bottom of the blue screen, it says that it's trying to initialize a crash dump, but the dump always fails and then my computer reboots. WTF is up with that? Anyone know? I've found some info on this error message, but it was never exactly what I was looking for. It was either for different operating systems, or for different programs, or different STOP numbers or something. So it was never exactly what I needed to know. It happens randomly. Not only when using a certain program or anything. Sometimes it happens when I haven't even opened a program. The other day, I restarted the comp after uninstalling a program that I thought might've been the culprit of this problem, and then about two minutes after the restart, it crashed - I hadn't even touched it yet. While on the phone with Compaq, we were able to find out that none of the hardware attached to the computer is causing problems. I pretty much already knew that. In reality, I guess that's about all we figured out... hrm... worthless call center. So anywho... any computer gurus out there know what's up and/or what I can do to fix this issue?