Heather LouAnna
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BSOD (Blue screen of death) and my computer rebooted. The blue screen had lots of info for me, and I wrote some of it down. At the top, it said "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and then it said "STOP 0x000000D1".
Oh, for the love of God. YOU DO NOT HAVE A VIRUS.
Every little thing that happens, people think it's a virus. Do you know how often people get viruses...EVER? I speak to at least 80 individuals a day, fixing their computers, and I get a virus about once every three months. It never happens. Ever.
I was happy that at least one person in the thread got it right. I'm in technical support and I work in the leading support in the world. Yes, I'm cocky about it. I do my job damn well. Listen to me carefully.
You are experiencing a driver problem.
It's nothing to do with anything you've installed. You are having a driver problem.
Vista is new and everyone is going to have to catch up to it. Many systems do not have the proper drivers created for Vista yet. Many computer companies have modified their XP drivers *ok* in Vista, but they're not the full drivers.
So how do we know which driver is causing this? We're going to have to update them all, just to be sure. That means you need to know what hardware you have. Do you have an invoice with the original system configuration with the internal components listed?
Basically, your drivers are as follows.
Chipset
Audio
Video
Modem (if applicable)
Wireless network (if applicable)
PC slot (if applicable)
On-board Network (that's your wired internet)
Touchpad
Bluetooth (if applicable)
All of these drivers can be found on your manufacturer's website.
Let's go on a journey, shall we? Let's say you have to wipe your hard drive and start fresh. Your hard drive is now blank. You format the drive and install Windows Vista. Your computer boots up and it looks like everything's ok. You can see and you have sound. Everything is NOT ok. You have to install the drivers. The drivers are like the software for your hardware. Windows will install default drivers for all your hardware, so they work, but they're not working to their full potential until you download the driver for it. What you're experiencing is a driver that is probably not properly installed or is not ready for Vista.
First, let's look under the Device Manager to see if we have any "bangs."
Click on the Vista "Pearl" aka where the start menu is.
In that little search field, type in "Device Manager."
You should be able to see if from there.
Or you can right click on My Computer
Go to Properties
Now go to the Hardware tab
Now go to Device Manager.
Do you have any yellow questions marks under here?
Do you have any red X's?
(You probably don't.)
This list you see here shows all the drivers for your hardware (except the video is under Add or Remove Progams).
What you need to do is find links to all the drivers for your system on the manufacturer's support site. I suggest that you uninstall the drivers before reinstalling them. You will need to got to the Device Manager and right click on them, individually, and delete them.
Don't do them all at once. Do one at a time.
Start with the video driver. Go to the Vista Pearl and then go to the Control Panel. Add or Remove Programs. Find the Nvidia driver and uninstall it.
Now I have a questions for you: Do you ever use your system in a docking station and how long have you been receiving the BSOD?