Yeah, the tiny bit of control we have is only over what happens during our short stay here. I thoroughly enjoyed being able to have conversations of this magnitude with people for a living, but it was weird to see how differently people would react to seriously considering their own death. Many times, my being there was the first time they's ever had a family conversation about death, so I feel I was able to do a lot of good in opening up communication between life partners if nothing else.
So many individual stories, but one that stuck out was an argumentative older fellow, he had been saying "If I die" instead of "when I die", which is a pet peeve of mine. He finally snapped at me and said "Who are you to come here and tell me I'm going to die?" and I could only say, "Who are you to believe otherwise?" I walked away, even though I felt there was a chance to get through, because he was just so furious. He called me a few days later and thanked me for my time and hoped I wasn't upset with him. I reassured him that not everyone buys from me, but if I gave him something to think about, that was good enough. He sent me a couple of his family members even though he didn't pre-arrange for himself. At least he bought the concept.