I am moving to another apartment with the same complex building next week on Feb 1st. I rang Telefonica on Friday (they have the monopoloy for providing phone lines in Spain) to arrange to keep our number and swicth over the line and ADSL. They took all the details ( it took 30 minutes to take them!) and advised me that an engineer will ring me within 2 weeks to give me an hour notice that he will come and do the work. I tried to arrange a set appointment but was advised that they do not operate in that way. The engineers are sent their work and arrange it when it suits them. Fortunately I have the keys for the new apartment but I do work Tuesday to Friday. If he rings me on a work day it looks like I will just have to tell my customers to get stuffed if I want a phone line. Anyway, if I suddenly disappear from here without notice then you know we have been switched over to the new address before we move in. I am dreading this move even though it is only about 50 yards. Spain is dreadful for red tape and bureaucracy. I have 20 copies of my passport, NIE number, and Residencia at the ready - believe me I will need them.