United Airlines to charge for Extra Luggage.

Discussion in 'Et Cetera, Et Cetera' started by Mem, Feb 4, 2008.

  1. Mem

    Mem
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    United Airlines to charge for extra luggage

    Non-frequent fliers will be charged $25 for a second piece of luggage on domestic flights. Airline says fee will represent $100 million per year.




    CHICAGO (AP) -- United Airlines will start charging domestic passengers $25 to check in a second piece of luggage if they are not part of its most-frequent-flier programs, the airline said Monday.
    The charge will generate more than $100 million in revenue and cost savings each year, the UAL carrier said. The change takes effect with travel starting on May 5 and applies to tickets purchased on or after Monday.
    Investors have urged airlines to pass on the higher costs of fuel onto passengers through ticket-price increases or similar surcharges.
    United's customer research showed that a quarter of its customers check a second bag, Chief Revenue Officer John Tague said in a statement. The new policy will allow customers with many bags to continue bringing them for a fee and "enables us to offer competitive fares to everyone," Tague said.
    Americans fear $4 gas
    Customers who have "Premier" status or higher within United's Mileage Plus program, or "Silver" status or higher within its Star Alliance program will still be able to check in a second bag for free. The new charge applies to those who purchase nonrefundable domestic economy tickets.
    United (UAUA, Fortune 500) will charge all customers $100 per bag for up to four additional bags. Previous charges ranged from $85 to $125 per bag. The cost to check items that require special handling because they are large, overweight or fragile will now be either $100 or $200, depending on the item.
    New fees apply to trips within the U.S. and or those that include Canada, San Juan, Puerto Rico and St. Thomas. Customers whose itineraries include other international flights will still be able to check the second bag for free. The cost to check more than two bags, or items that are overweight or require special handling, on such trips will vary by destination. http://i.cnn.net/money/images/bug.gif
     
  2. Mem

    Mem
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    I know what airline I won't be flying with. I just hope other companies do not follow their lead.

    I seldom check more than one bag, but I never want to be charged in case I have to.
     
  3. DC_DEEP

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    Many airlines have had "excess/overweight" baggage fees for years, and now they are tightening up their definition of "excess."

    I just about shit, a couple of weeks ago, when I made reservations on one carrier, was offered the opportunity to select seats, and discovered that they charge extra for that "privilege." Of course, I bit the bullet and paid for it, since I'm travelling with my partner and wanted to sit with him on those flights.
     
  4. Mem

    Mem
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    What airline was this? That one I never heard of.
     
  5. hotbtminla

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    Does emotional baggage count?
     
  6. earllogjam

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    Only if it is over 50lbs.
     
  7. dissolver

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    This is worrisome. As a frequent traveler, I have enough status on United that I can check as many bags as I want, ut I'm not looking forward to people being forced to bring more overly-large carry ons onto planes that already can't accommodate the number of large bags that should be checked.

    And I've seen the charge for selecting seats on Air Canada in the past too.
     
  8. Domisoldo

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    Airlines richly deserve the well-documented hatred of their unwilling customers and the billions of dollars of losses they've been accumulating over the past few years.

    They only have themselves to blame.
     
  9. dong20

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    Don't fly BA then. Last year they tried this crap.

    BBC NEWS | Business | BA to charge £240 for extra bag

    They then very wisely backed off for a number of reasons. The current ruling (I think) is that an extra bag is charged at £20 (domestic) £30 (short haul) and £75 (Long haul). On the bright side, you get a 20% discount on those prices if you pay online.:rolleyes:

    At about the same time they cited 'Health and Safety' rules as justification for dropping the maximum single bag weight from 32kg to 23kg thus maximizing the cash generating effect of the extra bag charges.

    From November 2008 this changes to a flat fee of £25 for a bag between 23 and 32kg to defray the cost of 'extra' handling.:cool:
     
  10. jason_els

    jason_els <img border="0" src="/images/badges/gold_member.gi

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    I used to love flying, even after my near crash, I still loved it. Airlines have ruined it for me and I now try to avoid flying entirely. I'll even opt to find destinations to which I can drive.
     
  11. B_NineInchCock_160IQ

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    This wouldn't be anything to get upset about if it were a discount airline like easyjet or southwest. But United already has pretty much the most expensive fares around. Fuck those bozos. Boycott.
     
  12. simcha

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    Yeah, well, I gave up on flying the "Hostile Skies of United" a while back. I don't know where they dug up most of their sky-witches who serve up their sassy service while looking like they've been dead for months but they have to have the nastiest flight attendants of all the airlines. And forget about calling United to complain. You get someone in India, Bangladesh, or Pakistan who can't understand you and whom you can't understand. It's simply not worth it. I go out of my way to avoid flying with them.
     
  13. Principessa

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    :eek: That is total bullshit! :mad:

     
  14. Yonkers

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    When I traveled around the world early last year I had 4 flights in the US which were all UA. I had the same piece of luggage which was pretty much the same weight for the entire trip. From LAS => DEN the scale said my luggage was 0.8lb over and I was changed the extra US$50. They said they had to be strict on the rules and I lived with it.

    Here in Oz, you're only allowed 1 piece of check in luggage for domestic (economy). If you want to check in 2 pieces in Economy, you pay for it. Business/First you're allowed 2 pieces.

    I personally don't find UA expensive at all, especially on their International Routes.

    Yonkers.
     
  15. DC_DEEP

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    To answer your question, mem, it's AirTran that charged me for seating assignments. But, to carry the story forward:

    I got an email yesterday, from AirTran, informing me that my itinerary had been changed. I checked the "new" itinerary, and from what I could tell, they hadn't really done much except change one of their flight numbers/routing - fairly common in the industry. It wasn't a problem, the schedule was only changed by about two minutes. So, I called them to ensure that the seating assignments which I had purchased at $5 per seat ($15 per ticket) were still the same. They were not. I had to argue with them for about 10 minutes, and talk to a supervisor, for them even to tell me that I was no longer sitting with my travel companion. Through the course of the call, the supervisor lied to me 3 times, and refused to answer my question about why they charged me for the seat assignments then didn't honor that purchase, and he told me that even after I make such a purchase, they can make those changes (to the seating I paid to select) but they will not refund my money.

    It seems that a contract is not always a contract, and a purchase is always final - for the consumer but not the provider.
     
  16. dong20

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    Airlines can and do re-assign seats for operational reasons, and I'd suspect that these would override even paid for personal assignments. I'd be looking at the fine print...though suing for breach of contract over 15$ seems petty, assuming a 'contract' even existed. A letter of complaint may extract an ex-gratia payment although, thinking about it, with an airline, probably not.:rolleyes:

    You may be able to smile sweetly at the ground staff and politely ask them to change your seat assigment(s) (say you're a nervous flyer prone to projectile vomiting unless you're with someone you know and trust:cool:), if the flight is not full (which it possibly is, hence the change) you may get lucky. It's worked for me once or twice and the threats of vomiting weren't even necessary.:smile:
     
  17. Principessa

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    Sorry, but that's bullshit. Seems you should be able to report them to the Better Business Bureau or the FCC or something.
     
  18. Osiris

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    Other airlines have tried this and it failed. After said failure, the airlines reversed the decision.

    This will be no different.
     
  19. BikerGirlnAtl

    BikerGirlnAtl New Member

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    Hmmm this makes me wonder...

    As an EX flight attendant, I saw bags be taken off due to weight and balance issues. So what I'm wondering is will they treat the "extra" paid luggage with higher priority? Bwahahaha we all know that that's not going to work and those who paid to have their "extra" luggage checked are going to be pissed!

    As for one of the comments above about watching pax force oversized luggage into the overhead bins...You do not even know how happy I am to say that I will never have to deal with those idiots again! I swear some pax check their common sense curb-side along with their checked luggage when they arrive to the airport. :rolleyes:
     
  20. dong20

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    I'm not sure what the FCC would do but as I suggested to DC, read the fine print.
     
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