I was expecting a package Tuesday via UPS from an Ebay transaction. I never got it and the person who shipped it gave me the wrong tracking number for someone in NY state about 250 miles away. I filed a claim with Paypal. Now after insisting that she had given me the right tracking number, she gives Paypal the correct number. I check the new tracking number and it said it was delivered on Tuesday to someone named "Burney" at Apt. M4. The problem is that my building only goes as high as 3H. So now UPS gave my package to someone else and I have to wait for the local office to contact me. I had a previous problem with UPS. I was not going to be home so I had my package shipped to my parents house, in the same town. When I got my package it also had another package with it that was for someone else in my building. I brought it home and gave it to the right people. So then UPS starts calling my parents looking for the package. They did not understand the agent, or the agent did not understand them (since they are not fluent in English) There was no way to contact UPS since I did not have the tracking number for the package that I dropped off with my neighbor. So if you ever have to give a neighbor their package be sure to write down the tracking number for you records.